Frequently Asked Questions

  • You can reserve a vehicle directly through our website, by phone, or via WhatsApp. Simply choose your dates, select a car, and confirm your booking.

  • Yes, a security deposit is required at the time of pickup. The amount depends on the vehicle category.

  • Yes, you can modify or cancel your booking. Cancellation policies may vary depending on how close you are to the pickup date.

  • You’ll need a valid driver’s license, a passport or ID card, and a credit/debit card for the deposit.

  • The minimum age is typically 21, but it may vary depending on the vehicle category.

  • We offer pickup and return at our office, and delivery options may be available upon request.

  • Late returns may incur additional charges. Please contact us if you expect a delay.

  • All our vehicles come fully insured, giving you complete peace of mind during your rental. description

  • Contact us immediately and follow the instructions provided in the rental agreement. A police report is required for insurance claims.

  • We accept major credit cards, debit cards, and other payment methods depending on your location.

  • Deposits are released after the vehicle is returned and inspected, usually within a few business days depending on your bank.

  • Yes, additional drivers can be added for a small fee and must meet the same requirements as the primary driver.

  • Pets are allowed in some vehicles, but cleaning fees may apply if the car is returned with excessive hair or odor.